(Solved): Com259 lesson 4 quiz Total score: 25 out of 25, 100%...

Com259 Lesson 4 Quiz

Total score: 25 out of 25, 100%

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1 of 25

Artifacts This type of nonverbal communication involves clothing and jewelry.

Question
2 of 25
Which of the following is the best alternative to the directive "File this!"?

• "Can you please file this if you have time?"
• "I know you are busy but can you file this? The personnel manager wants to keep this project organized."
• "Which file should this go in? When you know that, file it."
• "When you get around to it, can you please file this?"

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3 of 25
Regulators :  ___________________

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4 of 25
Why must communicators be concerned with intimate, personal, social, and public zones in communication?

• People differ according to their tolerance for space, so when a communicator violates the rules of personal space as dictated by these zones, she/he may offend others.
• There is not much to be concerned about because most people have the same personal space tolerances.
• Intimate space and personal space are of no concern in the business context; only social and public zones merit attention.
• These zones dictate appropriate parking places.

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5 of 25
The four spatial communication zones are intimate, personal, semi personal, and social.

• True
• False

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Chronemics : _________________________

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7 of 25
Which element in a message deals with how the sender feels about the receiver and the consequences of that feeling for future interactions?

• Content
• Nonverbal communication
• Relational
• Interpretive

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8 of 25
Kinesics is the study of __________ in communication.

• words
• space
• paralanguage
• body movements and gestures

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9 of 25
Verbal communication is more difficult to control than nonverbal communication.

• True
• False

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10 of 25
The three functions of organizational messages are task, maintenance, and human relations.

• True
• False

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11 of 25
Illustrators : ________________________

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12 of 25
A student at the library spreading his papers, books, backpack, and jacket across a table is demonstrating territoriality.

• True
• False

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Affect
displays : ________________________
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Emblems : ________________________
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Kinesics : ________________________

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Adaptors : ________________________

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Proxemics : ________________________

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18 of 25
Oculesics is another word for eye behavior.

• True
• False

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19 of 25
How does accumulating situational knowledge about an organization's use of space, office design, and dress code help you become more strategic in your communication?

• This knowledge reveals few details about those in charge.
• This knowledge helps the communicator to take into account the organization's culture and climate when constructing messages.
• This knowledge helps the communicator get promoted.
• Because these nonverbal issues are so subjective, all a communicator can really do is guess what is appropriate and what is not.

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20 of 25
What is one thing that influences your perception when you interact with another person?

• The other person's perceptions
• Attitude toward that person
• The other person's communication style
• Situational anxiety

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21 of 25
Mutual understanding with disagreement translates into which of the following?

• "We understand each other and agree on the issue."
• "We don't understand each other and don't agree on the issue."
• "We understand each other but disagree on the issue."
• "We don't understand each other but really agree on the issue."

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22 of 25
Paralanguage is the use of __________ in communication.

• words
• vocal qualities
• emotions
• language

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23 of 25
Which environmental factors must a person take into account when setting effective oral communication goals?

• The communicator needs a good fit among workspace, design, and dress to project a capable, businesslike image.
• The communicator is wise to work for a company that provides ample office space and has no dress code.
• The communicator shouldn't worry about the environment as long as the communicator is happy.
• Workspace, design, and dress are merely parts of the overall communication climate.

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24 of 25
Oculesics : ________________________________________

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25 of 25
The personal bubbles mentioned in the textbook fluctuate depending on which factors?

• The situation and the people one is communicating with
• The personality and mood of the communicators
• The communication style of the interactants
• The gender and ethnic background of both the interactants