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(Solved): COM230 Lesson 8 Quiz : Total score: 25 out of 25, 100%...


COM230 Lesson 8 Quiz 
Total score: 25  out of 25, 100%

Question
1 of 25
Once the norms are set, a group may not revisit them to address deviant behavior.

  • True
  • False

 

Question
2 of 25
Positive climates and negative climates can be understood along all of these dimensions except

  • endorsement.
  • security.
  • recognition.
  • acknowledgement.

 

Question
3 of 25
Climate has a ________ effect on relationships and members' satisfaction and morale.

  • trusting
  • selfish
  • direct
  • fastidious

 

Question
4 of 25
Using messages that demonstrate our value and worth from those with whom we have a relationship falls into the category of

  • confirming messages.
  • face-work.
  • transitional messages.
  • emblems.

 

Question
5 of 25
When working in groups, time can be both a source of frustration, as well as a reason to work:

  • separately.
  • in cubicles.
  • intuitively.
  • together.

 

Question
6 of 25
Defensive climates are hot climates.

  • True
  • False

 

Question
7 of 25
Not all roles and behaviors are helpful to the group.

  • True
  • False

 

Question
8 of 25
The network of communication in your group impacts the group climate because it plays a role in the ability of members to

  • provide information-rich content.
  • note other people's feelings and emotions.
  • actively participate.
  • present brief messages.

 

Question
9 of 25
Confirming messages are part of supportive climates to help members value themselves.

  • True
  • False

 

Question
10 of 25
Once the interaction pattern stabilizes, people tend to communicate in the same channels throughout the duration of the group.

  • True
  • False

 

Question
11 of 25
Circular patterns of communication are apparent when people primarily talk to those who are sitting near them.

  • True
  • False

 

Question
12 of 25
Surface-level differences are more important than deep-level differences for groups who regularly interact.

  • True
  • False

 

Question
13 of 25
When a small group has a supportive climate they are likely to feel

  • immature and incompetent.
  • happy and free.
  • valued and worthwhile.
  • depressed and sallow.

 

Question
14 of 25
Feeling valued by those in the group is an example of a

  • supportive climate.
  • sychnonicity.
  • fact-inference confusion.
  • conversational style.

 

Question
15 of 25
We experience disconfirming messages when we receive messages that suggest we are devalued and unimportant.

  • True
  • False

 

Question
16 of 25
Acknowledgement messages go beyond recognizing another's existence by confirming what they say or how they feel.

  • True
  • False

 

Question
17 of 25
As cohesion develops, members can

  • satisfy individual needs.
  • complete the task and increase communication.
  • share the reward of completion.
  • all of the above.

 

Question
18 of 25
Deviant behavior should be

  • ingnored.
  • imitated.
  • addressed.
  • obliterated.

 

Question
19 of 25
Deep-level diversity includes all of the following except

  • attitudes.
  • height.
  • beliefs.
  • values.

 

Question
20 of 25
Volunteering to take on extra tasks, which may seem like a great way to help your group out, can backfire.

  • True
  • False

 

Question
21 of 25
Deviant roles are actions that assist the group in reaching its goals and should be embraced.

  • True
  • False

 

Question
22 of 25
Surface-level diversity includes all of the following variables except

  • age.
  • mental health.
  • sex.
  • race/ethnicity.

 

Question
23 of 25
Time does not impact group work.

  • True
  • False

 

Question
24 of 25
People who try to relax the group and use well-timed humor to relieve stress are known as

  • tension releasers.
  • harmonizers.
  • help-seekers
  • class clowns.

 

Question
25 of 25
Linear patterns of communication are apparent when people primarily talk to those who are sitting near them.

  • True
  • False

 



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