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(Solved): PAF 311 Quiz: Module 6.1 : Score for this quiz: 80 out of 80...


Quiz: Module 6.1

Score for this quiz: 80 out of 80

Submitted Apr 14 at 6:56am

This attempt took 16 minutes.

Question 1

10 / 10 pts

Which of the following is a strategy for overcoming barriers to communication?

  •   Using feedback
  •    Constraining emotions
  •    Listening actively
  •    All of the above

 Question 2

10 / 10 pts

A channel is:

  •   Translating a received message.
  •   An unofficial means of communication.
  •   Checking in to see how successfully a message has been transferred.
  •   The medium by which a message travels.

Question 3

10 / 10 pts

A barrier to effective communication occurring when information is deliberately manipulated to make it appear more favorable to the receiver is:

  •   Jargon.
  •   Information overload.
  •   Filtering.
  •   Selective perception.

 Question 4

10 / 10 pts

A grapevine sometimes refers to:

  •   Translating a received message.
  •   An unofficial means of communication.
  •    Checking in to see how successfully a message has been transferred.
  •   The medium by which a message travels.

Question 5

10 / 10 pts

Decoding refers to:

  •   Translating a received message.
  •   An unofficial means of communication.
  •   Checking in to see how successfully a message has been transferred.
  •   The medium by which a message travels.

Question 6

10 / 10 pts

A barrier to effective communication that consists of using highly technical or language specific to a particular industry or organization is:

  •  Jargon
  •   Information overload
  •   Selective perceptions
  •   Verbal intonation

 Question 7

10 / 10 pts

Individuals have finite capacity for processing information. Information overload might occur when an employee has more information than they are capable of processing.

  •   True
  •   False

Question 8

10 / 10 pts

What term describes the emphasis someone gives to their spoken words or phrases?

  •  Verbal intonation
  •   Body language
  •   Verbal configurations
  •   Contortionism

 

 



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Expert Answer


Question 1

10 / 10 pts

Which of the following is a strategy for overcoming barriers to communication?

  •   Using feedback
  •    Constraining emotions
  •    Listening actively
  •    All of the above

 Question 2

10 / 10 pts

A channel is:

  •   Translating a received message.
  •   An unofficial means of communication.
  •   Checking in to see how successfully a message has been transferred.
  •   The medium by which a message travels.

Question 3

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