(Solved): PAF 311 QUIZ Module 1.2...

PAF 311 QUIZ Module 1.2

Score for this quiz: 120 out of 120

Submitted Mar 18 at 2:59pm

This attempt took 24 minutes.

Question 1

10 / 10 pts

Political skills refer to:

•   The ability to analyze and diagnose complex situations.
•    The ability to work with, understand, mentor, and motivate others.
•    Job specific knowledge, expertise, and techniques needed to perform work tasks.
•    The ability to build a power base and establish the right connections.

Question 2

10 / 10 pts

A process refers to a set of ongoing and interrelated activities.

  True

   False

 Question 3

10 / 10 pts

Effectiveness is defined as getting the most amount of output for the least amount of input.

•   True
•   False

 Question 4

10 / 10 pts

Individuals are who are typically responsible for translating goals set by top managers to lower-level employees are referred to as middle managers.

•   True 
•   False

Question 5

10 / 10 pts

In the system metaphor, organization inputs might include:

•   Products or services.
•   Management activities.
•    Raw materials.
•   None of the above.

Question 6

10 / 10 pts

Conceptual skills refer to:

•   The ability to analyze and diagnose complex situations.
•    The ability to work with, understand, mentor, and motivate others.
•    Job specific knowledge, expertise, and techniques needed to perform work tasks.
•    The ability to build a power base and establish the right connections.

Question 7

10 / 10 pts

The use of scientific methods to determine the “one best way” for a job to be done is an important part of:

•   Hawthorne studies.
•   Scientific management.
•    Total quality management.
•    General administrative theory.

Question 8

10 / 10 pts

Technical skills refer to:

•   The ability to analyze and diagnose complex situations.
•    The ability to work with, understand, mentor, and motivate others.
•   Job specific knowledge, expertise, and techniques needed to perform work tasks.
•    The ability to build a power base and establish the right connections.

Question 9

10 / 10 pts

Efficiency is doing the right things, or completing activities so that organizational goals are attained.

•   True
•    False

Question 10

10 / 10 pts

Interpersonal skills refer to:

•   The ability to analyze and diagnose complex situations.
•   The ability to work with, understand, mentor, and motivate others.
•    Job specific knowledge, expertise, and techniques needed to perform work tasks.
•    The ability to build a power base and establish the right connections.

Question 11

10 / 10 pts

In the system metaphor, organization transformation processes might include:

•   Products or services.
•    Management activities.
•    Raw materials.
•    None of the above.

Question 12

10 / 10 pts

Which of the following is true about organizations?

•   Organizations have distinct purposes.
•    Organizations consist of people working to achieve a common goal.
•    Organizations have structures that define and place limits on the behavior of its members.
•    All of the above