(Solved): bus 384 Concept Check 3.4- 3.6...

BUS384:   Concept Check 3.4 - 3.6

Submitted 24 May

Which of the following is an innovation in management practices?
     a. Quantitative decision models    

     b. Internet banking    

     c. Computer-aided designs    

     d. Graphic user interface

Which of the following statements is true of firms that focus on innovation as a core component of their strategy?
     a. They sacrifice quality to reduce costs.    

     b. They stick to traditional production facilities while manufacturing products.    

     c. They focus on outstanding product research, design, and development.    

     d. They focus more on price than product performance.

3.5
    

In the context of operations management and strategic planning, a(n) _____ is the means by which business strategies are accomplished.
     a. operations strategy    

     b. corporate strategy    

     c. commercial strategy    

     d. functional strategy
In the context of sustainability and operations strategy, _____ is driven by ethics and human ideals of protecting the planet and its people for the well-being of future generations.
     a. social sustainability    

     b. functional sustainability    

     c. economic sustainability    

     d. corporate sustainability
3.6
_____ focuses on the nonprocess features and capabilities of an organization and includes the workforce, control systems, quality control, organizational structure, compensation systems, learning and innovation systems, and support services.
     a. Operations design choice    

     b. Infrastructure    

     c. Mass customization    

     d. Innovation

Which of the following statements is true of the loop #4 of Hill's generic strategy framework?
     a. It involves determining if process choice decisions and capabilities are consistent with infrastructure decisions and capabilities.    

     b. It represents operations' input into the corporate and marketing strategies.    

     c. It describes how operations evaluate the implications of competitive priorities in terms of process choice and infrastructure.    

     d. It helps evaluate customer wants and needs and targets market segments.

    Which of the following is the ultimate objective of operational excellence?
     a. Satisfied customers    

     b. Increased market share    

     c. Environmental sustainability    

     d. Improved flexibility

Operational excellence includes _____.
     a. infrastructure    

     b. franchising    

     c. streamlining    

     d. value chain